Quote of the day
Friday, March 6, 2009
And they want how much bailout money?
Bank of America replaced some of their old ATM machines some months back. Only a select few allow you to make a deposit. The old ones require you to endorse the check, put the account number on the back and put the deposit into an envelope. You then insert the envelope into a slot on the ATM machine. The envelope, with your deposit, is then sucked into the machine much like a vending machine sucks in a dollar bill. The new ATM machines require you to endorse the check and put it directly into the slot. Again, it sucks the check in and attempts to scan it and give you a picture on the ATM screen for your approval. Unfortunately, more often than not, the machine explains the check is not acceptable and spits it back at you just like that vending machine spits out a wrinkled dollar bill. You then must take the check to a banking facility, fill out a deposit slip, stand in line and take up a tellers time doing something the new and expensive machine can‘t seem to be programmed to handle. You can’t even use the old envelope as a back up because someone making six figures convinced the executives it wouldn’t be necessary. They also explained this new and improved machine would save money on envelopes and processing time. HOW’S THAT WORKING OUT SO FAR? Today I took another check for deposit and once again, it was spit right back at me with the old familiar explanation. I have complained about this system in the past and the explanation is the new machines are "SENSITIVE". As I looked at the check, I saw it was a Bank of America check from the South Carolina Department of Revenue. It gives me some insight as to why investors are calling for Ken Lewis to resign. If he can’t hire a subordinate who can come up with a machine that will recognize his own banks check he should resign, fire the subordinate, and /or trash the “new and improved machine” in favor of the old ones that seemed to work just fine. I guess this is akin to the situation that begot the slogan, “if it ain’t broke, don’t fix it.”
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